"We started going door to door and kind of collecting as many volunteers as we could, especially who seemed like maybe they maybe had a little know-how with construction or something that would make them feel a little more at home and not completely a fish out of water in a disaster zone, and started talking to homeowners about what they needed to do to clean up and why for health reasons and for the integrity of their building and things like that."
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"The data was not looking good— a lot of it hadn’t been digitized.A lot of the way data was collected, various formats, various granularities, it wasn’t standardized, so even in common boxes you could have somebody putting somebody’s phone number. And, you know, that type of information is sensitive. Maybe it’s not necessarily a security issue, but you know it can certainly be sensitive. We’re actually meeting on Monday to look at some of the data. I think we’re just going to make sure every single record has nothing personally identifiable and then we’ll post it and make it public."
"One of the things we've been starting to explore is helping to develop worker cooperatives because there are so many unemployed people with skills ... I'm really excited about the opportunity to give- to create jobs for people, to create a livelihood that doesn't involve the existing system and doesn't involve people being exploited by people, people making opportunities for themselves."
"And it was pretty frightening, because a disaster takes place and an inevitable outcome is that a lot of organizations that don’t normally communicate with each other are going to communicate with each other, which is abide by the nature of a disaster."
"So they went in, they opened the doors, people immediately came in to start charging their phones and figure out what was going on, and both people who were living in the neighborhood and in the houses came in, and then volunteers, who were I think literally biking around the neighborhood looking for a place to help, found our doors being open, and so pretty quickly people started cooking, dropping off supplies, different kinds of providers showed up, and because we had this physical space, and because we had a staff that was local, and because we had a social media presence, we were pretty quickly at the—at the center of a lot of different supply and demand."
"My job specifically was to deal with the email address that everyone emailed for questions. So I was working, like, from seven in the morning--I'm not kidding--seven in the morning to, like, two in the morning every night for two weeks. Like I didn't leave my house. …So the emails that were coming in were like anywhere from “how can I help” to “you guys aren't doing enough,” to [laughter]…to “I have a truck load of shit from Ohio; how can I get it to you?” But also we would get these frantic emails from people, like “my uncle's in a wheelchair on the twenty-fifth floor in Chinatown, and I'm worried about him, and I can't get down there because I have kids.'"